Supporting your system

Cygnet provides high quality technical support services, principally to clients who are using Cygnet’s standard products or bespoke software solutions. First-line or second line support can also be provided to other organisations.

Support can cover:

• Servers and client PCs (Microsoft and others)
• Local- and wide-area networks
• Internet access and broadband
• Routers, Firewalls and VPNs
• Databases
• Business applications

We can deal with:

• Email problems
• Server and PC Backups
• Anti Virus Protection and recovery from infections
• System Upgrades and Data Migration

Support packages are tailored to the specific needs of clients. C